Christian’s Tribute to TMSG’s Housing Support

Recently, Christina, a young child of one of our Humanitarian Settlement Program clients, expressed her gratitude in a heartfelt and beautifully crafted letter to one of our TMSG Accomodation Officer, Suren.

Christina’s family arrived in Townsville two months ago, fleeing conflict in South Sudan and seeking a fresh start after spending time in Uganda. Like many refugee families, they faced significant challenges in finding long-term housing in the rental market. However, with the dedication of our fantastic Accomodation Team, the family successfully transitioned from short-term accommodation to a home of their own.

At TMSG, our Accommodation Team provides vital support to newly arrived refugees. From managing temporary short-term accommodation upon arrival to assisting families in navigating the challenging rental market, their work ensures that families can begin rebuilding their lives with a safe place to call home. Navigating the rental market can be overwhelming for newly arrived families, who often lack local references, face language barriers, or have yet to secure permanent employment, but the team at TMSG work tirelessly to guide families through every step of the process.

We are incredibly proud of Suren and the entire Accommodation Team for their commitment to supporting our clients during their most vulnerable moments. Their efforts help families like Christina’s not only find a house but build a home and a sense of belonging in their new community.